AI keeps getting sharper, faster, and more embedded in how we build and run systems. It can summarize incidents, suggest fixes, and even take action. Yet when things break at 3 a.m., the pager still lands on a human.
This keynote explores the gap between impressive AI capability and real operational trust. We will look at where agentic systems are already delivering value, where they quietly fall apart, and why reliability, context, and accountability remain hard problems. The promise of fully autonomous operations is getting closer, but we are not off the hook yet.
Miko Pawlikowski is an SRE Author and a platform engineer at Quadrature. He has led large-scale infrastructure and SRE initiatives at Citadel and Bloomberg, with deep expertise in Kubernetes, cloud computing, and chaos engineering. Passionate about building resilient systems and communities, he brings together engineers worldwide through conferences and media projects.
